Privacy Policy
Last updated: October 13, 2026
This is a general template provided for convenience and does not constitute legal advice. Consider having this policy reviewed by a qualified attorney for your specific business needs.
1. What We Collect
Account information (name, email), workspace and destination data you configure, and aggregate scan/analytics data such as timestamps, device type and general location.
2. How We Use Data
We use your data to operate your Hub, provide analytics, process billing through Stripe, respond to support requests, and improve the product.
3. Scan & Analytics Data
When someone scans your QR code or taps an NFC card, we record aggregate engagement data (time, device, destination). We do not build individual visitor profiles or sell this data.
4. Payment Data
Payments are processed by Stripe. LOYALR does not store your full card details on our servers.
5. Data Sharing
We don't sell your personal data. We share data only with service providers that help us operate LOYALR (such as Stripe and Supabase) under confidentiality obligations, or when required by law.
6. Data Security
Data is stored with workspace-level access controls, and we apply industry-standard safeguards. No system is 100% secure, and we encourage strong, unique passwords.
7. Cookies
We use essential cookies for authentication and session management, and may use limited analytics cookies to understand product usage.
8. Your Rights
You can access, update or request deletion of your account data at any time by contacting support@getloyalr.com.
9. Data Retention
We retain account and analytics data for as long as your account is active, or as needed to comply with legal obligations.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notice.
11. Contact
Privacy questions can be sent to support@getloyalr.com.